Privacy policy.
Last updated: July 2026
Pilot Creative ("Pilot", "we", "us") is a London-based creative studio. This policy explains what personal information we collect, why we collect it, and the choices you have.
Who we are
Pilot Creative is the data controller for the information described in this policy. If you have any questions, contact us at hello@pilotcreative.co.
Information we collect
We only collect what we need to respond to you and run our business:
- Details you give us — such as your name, email address, and company when you request a price list, book a call, or otherwise get in touch.
- Usage information — basic analytics about how visitors use our website, collected in an aggregated form.
How we use it
- To reply to your enquiry and send the information you asked for.
- To provide and improve our services.
- To meet our legal and accounting obligations.
We do not sell your personal information, and we do not use it for advertising.
Sharing
We share information only with trusted service providers who help us operate (for example, email and analytics tools), and only as far as needed. We may also disclose information where required by law.
Retention
We keep personal information for as long as needed to fulfil the purposes above, then delete or anonymise it.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain uses. To exercise any of these, email hello@pilotcreative.co.
Changes
We may update this policy from time to time. The "last updated" date above shows when it was last revised.
Contact
Questions about this policy? Reach us at hello@pilotcreative.co.